Posts Tagged ‘customer’

Bad mood on Asian markets

October 13, 2011 - 5:56 am Comments Off

The optimism was short-lived on the Asian markets. After an encouraging start of the week, the markets plunged again in the red, the footsteps of European and American stock exchanges. Hopes that the problems of sovereign debt in the euro area resolved quickly, as promised last weekend by the Franco-German duo have been showered by the rejection by the Slovak parliament to the expansion of financial aid funds the euro area (EFSF). Last country to vote on the subject, Slovakia was expected by the markets at the turn. This decision may slow the process of post-crisis recovery that the pessimism of the operators. A second vote, however, could be organized with the support of the left opposition which requires the holding of elections in exchange.

In addition to these political deals, investors are disappointed by the results of the aluminum giant Alcoa.The latter, which traditionally opens the ball results in the United States, reported Tuesday a quarterly profit below expectations, attributed to slower economic growth since mid-2011.

The U.S. Senate penalizes the yuan

In Japan, the bad news drive the Nikkei down. At the end, it gives up 0.40% to 8738.90 points. The broader Topix index has eroded his side of 0.21% to 753.44 points. Export values ​​are undermined by a strengthening of the yen was down 0.27% Toyota, Honda of 1.79% and 4.07% Nikon loose, affected by its decision to suspend production in Thailand by the floods that hit the country. For the same reasons, Toyota announced that he was forced to suspend production for the week in its three plants. Values ​​related to energy are affected by the poor results of Alcoa.Sumitomo Metal Mining loose eg 1.64% no fax cash advances.

Please note that orders for capital goods in the private sector in Japan, excluding energy and shipbuilding, jumped 11.0% in August compared with July, according to the government Wednesday.

Australia's S & P lost 2.09% to 3325 points. Values ​​related to the sector of raw materials are affected by Alcoa. BHP Billiton drops 1.20%, 2.51% Alumina and Rio Tinto 1.59%.

The Hang Seng in Hong Kong manages to remain in the green, up 0.63% to 18,255 points, as the Shanghai Composite Stock Exchange Shanghai jumped 2.16% to 2399 points. Always driven by Beijing's decision to support the banking sector, Agricultural Bank of China gained 1.34% and 1.13% Bank of China.Moreover, the U.S. Senate on Tuesday approved a bill to penalize China, suspected of manipulating its currency to boost exports, despite the reluctance of the White House. The adoption of the bill is a "severe sprain" the rules of the World Trade Organization (WTO) can cause a "trade war", responded Wednesday to the Chinese Ministry of Foreign Affairs.

The Korean Kospi follows in the footsteps of Chinese markets and advances from 0.50% to 1803 points. Even bullish on India Sensex climbs to 1.10% at 16,718 points.

Oil down

The price of oil was down at the opening Wednesday in Asia, where the market re-Slovak pessimistic after the rejection of strengthening European support fund and the estimated demand for crude revised downwards by OPEC.

In electronic trading, a barrel of "light sweet crude" for November delivery lost 1.04 dollars to 84.77 dollars. Barrel of Brent North Sea crude for November delivery gave 74 cents to 109.99 dollars.

The G20 mobilized to reassure the financial world

September 24, 2011 - 9:36 am Comments Off

Unity is strength. Armed with this saying and to respond to the stock market crash that plagues the financial markets around the world, the twenty richest economies in the world decided to act jointly. Thus, after a dinner Thursday in Washington, finance ministers and central bankers from the G20 pledged to provide "a strong and coordinated international response" to the crisis.

No statement should be issued initially. But given the urgency of the situation and "the common observation of the need for a collective response," said French Finance Minister Baroin, the G20 is prepared to take "all necessary measures to maintain stability banking systems and financial markets. " For banks, countries ensure that "they have adequate capital," they keep "sufficient access to finance."Central banks provide them with "the necessary liquidity."

At the same time and in response to a request by the G20 in September addressed to Nicolas Sarkozy, the euro zone countries have pledged to implement "necessary measures to increase the flexibility of the European financial stability and maximize its impact to prevent contagion bad credit unsecured personal loans. "

And G20 members say they are committed to act on all fronts: against "increased risk of deterioration" due to soaring public debt, against "the weakened financial system" and "turmoil" growth "low" and "unacceptable level of unemployment." To do this, they will take action to "support growth" while adopting "credible fiscal consolidation plans."And the time is short since the club 20 is the adoption of "an ambitious collective action plan before the summit in Cannes," in early November.

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Wall Street Weathering the Storm

September 13, 2011 - 6:20 am Comments Off

The U.S. stock markets resist panic that has driven down European shares on Monday. At the close, the Dow gained 0.63% to 10,061.12 points, the Nasdaq climbed 1.10% to 2495.09 points and the S & P is 0.70% to 1162.27 points.

Very hesitant, the indices increased to rise at the very end of the session after the Financial Times announced that Italy has asked China to perform major purchases of its sovereign debt. Senior Italian officials told the FT that Lou Jiwei, the chairman of China Investment Corp (CIC), was the head of a delegation that went to Rome last week to meet with Finance Minister Giulio Tremonti and as responsible for the Cassa Dspositi e Prestiti.

In addition, investors seemed anxious not to pass down the technical threshold of 1140 points on the S & P 500 (he flirted with during the day)."If we can not maintain this level, the next support is around 1120 points," said Marc Pado, an analyst at Cantor Fitzgerald.

U.S. operators, such as Europe and Asia, however, remain very concerned about Greece. They fear it will not be able to meet these budget commitments, which threaten to bankrupt the country and aggravate the crisis in Europe. The German Minister of Economy Philipp Rösler has also not ruled out a bankruptcy ordered Greece to save the euro.

These uncertainties have weighed heavily on European banking stocks, weighed down by their exposure to sovereign debt but also by fears about their solvency and funding.

Busy schedule for

United States, Barack Obama will submit to Congress today plan to revive the economy and employment announced Thursday.The president renewed his call "to Congress to adopt this bill, which contains the kind of proposals to grow the economy and create jobs."

Week is low in business results – the retailer Best Buy and diverse manufacturing Pall is the only component of the S & P 500 to publish figures – investors will focus primarily on a series of macroeconomic indicators.The latter include retail sales, the producer prices and consumption as well as statistics on the manufacturing sector.

Note, however, leading indicators of the Organization for Economic Cooperation and Development (OECD) published this morning, reporting a "slowdown" of the world's major economies.

Oil climbs the slope

In the wake of renewed tensions, the euro remained sharply lower against the greenback Monday, falling below $ 1.35 even briefly, due to another bout of market panic response to the crisis in Europe. End of the session in Paris, the single European currency was worth 1.3645 dollars against 1.3649 dollars on Friday night. Earlier, the euro fell to 1.3495 dollars, its lowest level since Feb. 16. The euro also fell to its lowest level in a decade against the yen. The euro bought 104.64 yen against 105.91 yen Friday.In the early morning, the euro fell to 103.90 yen, its lowest level since June 2001.

Oil prices have them finished up in New York Monday, bouncing after suffered early in the day of the depressed European stock markets. On the New York Mercantile Exchange, a barrel of "light sweet crude" for October delivery ended at 88.19 dollars, up 95 cents from Friday. "All the elements seemed to fall together in oil prices. I do not know why they are up now. I talked to brokers in the trading room, everyone is scratching their heads, "said Rich Ilczyszyn, broker at MF Global. As equity markets, it evokes a technical reason "because of coverage positions."

Broadcom target NetLogic

The side of values, Bank of America (0.86% to 7.04 dollars) on Monday announced it would cut about 30,000 jobs "in the coming years", or just over 10% of its workforce, in As part of the first phase of a major restructuring.

The chip maker Broadcom (-1.11% to 33.07 dollars) plans to buy NetLogic Microsystems (50.80% to 48.01 dollars) to $ 3.7 billion (2.7 billion euros) to develop its line of chips for wireless networks. The announcement helped to bring the technology sector.

The French group Technip Engineering said Monday the acquisition of the entire capital of the U.S. Global Industries (51.07% to 7.78 dollars), a specialist oil services submarines, based on a valuation of $ 1.07 billion (770 million).Technip will pay $ 8 cash per share, Global Industries, a premium of 55% over the closing price of its prey Friday night on Wall Street.

For its part, the online retailer Amazon (2.45% to 216.56 dollars) would be in discussions with publishers to launch a book rental service digital subscription, said Sunday the Wall Street Journal in its edition line.

After the unexpected departure of the patron saint of Internet giant Yahoo!, Carol Bartz, rumors of a union between Yahoo! (-1.48% To 14.27 million) and AOL (0.14% to 14.74 dollars) have resurfaced. The CEO of the Internet service provider America, Tim Armstrong, have consulted with investment companies to test investor appetite for a reconciliation between the two groups advance Bloomberg.Tim Armstrong become the leader of the group.

For his part, Hertz Global (-1.73% to 9.66 dollars) has extended the date of its offer for Dollar Thrifty (0.05% to 64.92 euros) Automotive Group (DTG) until November 1 .

Wynn Resorts (2.19% to 151.68 dollars) through its subsidiary, Wynn Macau has announced the acquisition of land over 20 hectares to the government of Macau for approximately $ 193 million. The plot, located on the Cotai area, should allow the development of a resort and recreation.

The new school year allowance paid to 4.6 million children

August 22, 2011 - 10:32 pm Comments Off

Households eligible for the allocation of the new school will have received today. The family allowance were announced in early August that this financial boost to low-income families would be paid to the beneficiary households between 19 and 21 August at the latest.

Last year, about 5 million children and 2.8 million households had received this benefit, an average of 300 euros per child. "We do not yet know the exact number of beneficiaries, because some families must provide proof that they will have to re-entry. But a year on year, this figure varies very little, "says one to the National Family Allowances Fund (CNAF). In 2010, the CNAF had counted only 600 beneficiaries over from the previous year. A few weeks ago, Roselyne Bachelot noted that it had mentioned the figure of 4.6 million recipients.

Increase of nearly 7% of the cost of school

In 2011, the allowance for school was revalued by 1.5% to reflect inflation. Depending on the age of the child eligible under 18 if in school, the aid received varied from 284.97 euros to 311.11 euros per year. But the annual increase covers only a small part of the rising cost of school.

According to the Association of Family France, it rose by almost 7% since last year. For a student of the sixth, the only school supplies back to around 187 euros. Involved, the general inflation of around 1.9% a year in France, and the sharp rise in prices of raw materials, pulp and paper in particular is currently selling at record prices.

The weaknesses of the five Greek plan

July 28, 2011 - 8:00 pm Comments Off

The lull will not last long. A week just after the EU summit that was to stop the crisis by helping Greece, markets fall back into distrust. The plan of 109 billion euros, which would act as a sedative, is no longer effective. "While Greece is doing a little better than before the summit. But Wednesday the gap between interest rates Greek and German, the reference, has widened. Another day or two like this and the country will end up worse off than before, "notes Paul Donovan, economist at UBS.

Feared the contagion to other fragile states (Spain, Italy) was not stopped. Their rates have continued to climb and investors are questioning the limits of the plan presented last Thursday.

Inaccuracies

For the first time, investors will be strongly encouraged to participate in the rescue effort in Greece.Problem: lack of market information needed to assess how the financial industry will lose this game. "Financial institutions are supposed to have the three options, but these are not detailed in the European statement last Thursday", wonders Justin Knight, in charge rates for the euro area at UBS. The banking lobby, the Institute of International Finance, which participated in the negotiations, estimated probable losses for the sector to about 20% of total investments in the Greek debt.

Slow and laborious operation

EU leaders decided to put more tools available to the European Financial Stability Fund (EFSF), the mechanism to assist states in need. The latter, which could only provide the states, will now buy the debt of these countries if attacked by the markets.Such action requires great responsiveness. However, the EFSF will have to wait to obtain the unanimous agreement of Member States before acting. "It is as if a city council should meet every time before sending firefighters extinguish a fire," concerned the analysis of ING, who would have liked a more flexible operation.

Not enough resources

The EFSF could also not have the means to exercise its new powers. Laurence Boone, euro zone economist at Bank of America Merrill Lynch, said it would take 290 billion euros to defend Italy and Spain if they were attacked by the markets Payday Loan for Bad Credit. However, it has only 220 billion euros available. "The lack of risk to amputate the Fund's effectiveness," the economist concluded. A member of the European Central Bank (ECB) said it would increase the envelope of EFSF to 1000 billion euros.Economists European Centre for the Study of CEPS for their part feel the need to 4000 billion euros.

Not generous enough for Greece

European leaders have relaxed the conditions under which they provide loans to Greece, Portugal and Ireland. The repayment period was extended and the interest rate was lowered to 3.5%. Insufficient, according to analysts at Nomura: "The average interest rate on the Greek debt should be below 3% to enable it to achieve its goals of reducing its debt to 2031, ie to fall below 90% of gross domestic product (GDP). "The rating agency Standard & Poor's therefore believes that a new Greek debt restructuring will be needed in two years.

Not enough integration

The German finance minister, Wolfgang Schäuble, has himself acknowledged Wednesday: the summit does not mark the end of the European crisis of debt. "A deeper economic union, including debt issues debt securities in Europe, is needed before we can declare overcome the crisis of debt in the euro area," said Michala Marcussen, chief economist at Societe Generale CIB.

In the end, "a supranational institution with real power to limit public deficits is essential," ING slice. It is the dream of Jean-Claude Trichet, president of the European Central Bank on the move: a European finance minister who would enforce fiscal discipline, over the states.Until such a reform, economists predict further mounted fever, until the appropriate remedy is provided.

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Retirement: the new rules quickly set

July 4, 2011 - 10:20 pm Comments Off

Once published Tuesday, the opinion of the Advisory Council pensions, the decree formalizing the transition to 41.5 years of contributions from the 1955 cohort could be taken quickly. CNAV request, to inform as soon as its nationals. The beneficiaries of the "long career" born in 1955 are, in fact, likely to retire on January 1.

The Ministry of Labour does not seem to see any objection, saying anyway have little choice: "The law is written Fillon very imperative low interest rate personal loans. Things mechanically apply, depending on life expectancy, "an official analysis.PS and unions denounced the prospect of a longer contribution period: CGT sees a decline in disguise of pensions, the CFDT talking about additional victims of the reform of 2010.

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The CAC could from the onslaught of 4000 points

July 1, 2011 - 9:32 am Comments Off

The Paris Bourse is expected to remain on the path to higher Friday morning after a nice session already saved up last night having completed 40 leCac an increase of 1.48% to 3892.21 points. The Greek situation reassured the financial world yesterday, as the Greek Parliament finally adopted the unpopular austerity plan, paving the way for the release of a next tranche of aid from the European Union and the Fund IMF. The euro has risen, moving at more than $ 1.45 this morning.

If no statistical significance is expected today, investors will monitor the U.S., where the issue of debt escalates. One report indicates that U.S. lawmakers should agree within three weeks on raising the debt ceiling, or the country will default.Timothy Geithner, the Secretary of the Treasury, would resign.

The figures in the automotive market

The Committee of French Automobile Manufacturers (CCFA) will release figures this morning the car market for the month of June and the first half.

Renault breaks the price of his Renault Twingo, faced with falling sales, will sell for the first time one of his vehicles, the little Twingo at a price lower than the Logan, the model input range of its Romanian subsidiary Dacia, according to La Tribune.

PSA is increasing in India The automaker is expected to invest 620 million euros in building its future manufacturing site in India, according to Les Echos. PSA will implement this facility in the state of Tamil Nadu, south of the country.

EDF EN signs a big contract

EDF.EDF Energies Nouvelles, a subsidiary of French group dedicated to renewable energy, has signed with the Danish Vestas Wind Systems for the use of wind turbines in Europe and the United States. The contract could provide the French operator up to 2000 megawatts over the period 2012-2014. The transaction amount was not disclosed.

LVMH.Philippe Pascal, who led for ten years, watches and jewelry division of LVMH, has been appointed adviser to Bernard Arnault, CEO of the world's number one luxury.

Areva said Thursday that the strategy developed since the creation of nuclear group by Anne Lauvergeon was a "success" and that his replacement did not involve a change of course.

EADS said Thursday the success of the acquisition, through its subsidiary Eurocopter, the Canadian aerospace supplier Vector Aerospace, 98.32% of shares were made to the offer made in late May.

TF1 announced Thursday to be in negotiations to become the sole shareholder of Metro France, the eponymous owner of the free newspaper which claims 2.4 million daily readers.

Carrefour has signed an agreement with Pixmania, the specialist in consumer electronics, to catch up in online sales of non-food.

Bénéteau sailboats world's leading manufacturer, said that sales in the first nine months of fiscal year 2010-2011 and the level of its order book allowed him to confirm its objective of annual turnover of 920 million euros.

BioAlliance announced Friday the launch of a capital increase of EUR 16.6 million to accelerate development of its portfolio of orphan drugs in oncology, particularly Livatag.

Greece: The Cac 40 believes in good news

June 28, 2011 - 2:04 pm Comments Off

As the successor to Dominique Strauss-Kahn to head the International Monetary Fund could be announced this Tuesday – Christine Lagarde is the favorite – Greece has decided to strike until the vote of the austerity plan by the Greek Parliament should occur by Thursday. However, it seems, according to analysts that the markets are betting on good news. The euro area would have a backup in case of a negative vote.

So, in the wake of Wall Street Monday closed sharply higher, Bourse de Paris amplifies gains the previous day. The Cac 11 hours 40prend to 0.77% at 3825.83 points.

On the currency markets, the euro is stable against the dollar at 1.4279 dollar.For their part, oil prices rebounded in electronic trading in Asia Tuesday and remained under pressure, before the 48-hour strike in Greece to the appeal of unions to protest against austerity measures, analysts said . In morning trading, a barrel of "light sweet crude" for delivery in August gained 36 cents to 90.97 dollars.That of Brent North Sea crude for August delivery was taking 25 cents 106.24 dollars.

Housing: housing starts and building permits up

On the macroeconomic front, the number of starts of new homes increased by 11.4,% year on year in France for the period from March to May, while the number of building permits for these homes has increased 4.3%, according to figures from the Ministry of Housing.

At 18 hours, will be published the figures for registered job seekers and offers collected by the job center in May.

In the U.S., the S & P / Case-Shiller of home prices in April (15 hours) and consumer confidence in June (16 hours) are also expected.

Carrefour jumps, Casino unscrews

Against a background of optimism about the outcome of the parliamentary debate on the budget austerity in Greece, the banking sector performs well: Crédit Agricole climbed 2.50% to 9.87 euros, Societe Generale is 1.54% to 38.25 euros, BNP Paribas rose 1.10% to 50.71 euros and Natixis gained 1.04% to 3.29 euros.

EADS: 0.09% to 22.07 euros

China could control dozens of Airbus during a visit of Chinese Premier Wen Jiabao Tuesday in Berlin, said on Monday sources familiar with the matter credit report.

Carrefour: 1.97% to 26.86 euros; Casino: -3.58% to 64 euros

The distribution group received Monday a "proposal" to create Gama Brazilian joint venture equally owned by both groups in Brazil, the latter to eventually become a shareholder of Carrefour.Casino intends to disturb their alliance, saying the project "hostile", prepared in secret, but against which "has the power to oppose."

In addition, the rating agency Fitch has downgraded the French retailer Carrefour up a notch to BBB +, along with a negative outlook, expressing concern the pace of recovery activities and French pressure from shareholders, according to a statement Tuesday.

Thales: 0.46% to 28.52 euros

According to an internal study cited by the Tribune, the electronics group shows a drastic decrease of 13% of customer satisfaction since the arrival of the new direction. Some regret the centralization of applications and other lack of attention to their concerns.

Lagardère: 2.95% to 28.57 euros

Analysts at the Swiss bank UBS raised their recommendation on the title to "buy" against "neutral" before.

Trigano: -3.36% to 22.27 euros

The specialist for caravans and motorhomes has said it expects a sales growth and results in 2011, following growth of 8.2% of its business in the third quarter, which covers the period from March to May

Teleperformance: -4.49% to 19.90 euros

The global call center cut its operating margin target in 2011 because of the recent slowdown in its business in the United States.

BioAlliance Pharma: 2.33% to 6.15 euros

The biotechnology company said it had filed with the French Drug Agency an application for leave to Phase III clinical trial for Livatag, treatment of primary liver cancer.

CGG Veritas: 1.14% to 23.45 euros

The group signed with the oil services group Bourbon marine services to offshore oil and gas a charter contract for five years to six new vessels support and assistance to its seismic surveys.

Alstom takes 14 hours to its General Assembly on Tuesday.

A French developed the mobile wallet Google

May 27, 2011 - 6:36 pm Comments Off

Ingenico is a giant step into the world of contactless payments. The world's leading payment solutions announced on Friday its participation in the Google Wallet, presented yesterday by the Internet giant. This mobile application allows mobile users to pay at once, by housing credit card information in their phone or powering a prepaid card, but also enjoy special offers from merchants, and validate cards fidelity.

"Our common payment solution will transform the traditional payment terminals to an outlet into a true point of care and thereby improve the purchasing for consumers," says Philippe Lazare, Ingenico's CEO in a statement."This new solution will allow consumers not only pay with the electronic purse but Google also benefit from a range of value-added services," he adds.

For Google, this partnership makes sense. With an installed base of more than 15 million handsets worldwide, Ingenico has a large strike force. The French group will therefore support its customers' in the implementation of the electronic wallet based on its new generation of terminals Telium secure. "

At the Paris Bourse, investors welcomed the news. Around 9:30, the track takes off from Ingenico 5.39% to 32.25 euros on a market up 1.28%. He signed the largest increase in the SBF 120.

Ensuring security

In addition, Ingenico, Google has partnered with Mastercard, the bank Citigroup and First Data encryption specialist.The application they offer is only for smartphone Android, including Nexus S designed by Google, equipped with an NFC chip, which transmits the data bank without contact. To finalize their purchases, customers will get their phone while in the merchant's payment terminal. Security level, the application will be locked by a code and the system will be disconnected whenever the screen is off. In case of loss, a call should be enough to disable all the payment function.

With geotagging, merchants partners will alert consumers bargain of the moment. These can be transferred with one click on their phone to benefit at the time of payment. Google will receive a commission on sales, as is already done community sites Facebook and Groupon.In contrast, the Internet giant would levy any commission on the payment themselves.

Google Wallet, currently in testing, should be accessible to mobile users in New York and San Francisco this summer, before an extension to the entire U.S., then Europe and Asia.

Welcome to the "era of Mo Lo

While the experiences of contactless payment multiply without achieving truly convincing, Google hopes to attract consumers and merchants to the technology. "This is a problem of the egg and the chicken. We plan to present convincing arguments that people are getting into, "said Osama Bedier, head of payments at the Internet giant. "We believe that 2011 and beyond will be the era of Mo Lo: Local trade with the Mobile Internet," says Stephanie Tilenius con side, Google sponsors activities related to trade.Google estimates that in 2014, less than half the mobile phones will be equipped with chips to transfer data without contact.

With this application, the Internet giant will gain valuable information on the consumption patterns of mobile users. Like the merchants who benefit from a powerful marketing. But fears about breaches of privacy might just be the main obstacle to the development of this technology.

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"The spelling kill me"

May 24, 2011 - 11:32 am Comments Off

Anne-Marie Gaignard: spelling kill me Cadremploi

We used to say "spelling is the science of donkeys." Perhaps, but in the business, at work, in exchanges of emails and documents, some errors go to the giddiness, but others are a social marker discriminating. Woe to those whose superiors are watching. A deal done wrong can they play tricks and sometimes cost them their jobs. Anne-Marie Gaignard help senior executives and sometimes to correct their deficiencies or improve their level.

Anne-Marie is a passionate Gaignard. Her stories are excessive, removed, scarcely credible, but they say the plight of those who played a spelling trick. She knows whereof she speaks.It was no spelling, if it has no disabled until it takes the bull by the horns and decides to invent a method to remove the mistakes and never fall into the traps. She speaks with passion and sometimes by a common emotion, because behind the adult who is wrong, there is often a child who did not understand or who has missed an explanation. His method, Anne-Marie Gaignard uses today in its courses and broadcasts with the rage of a convert. It comes from afar and never forget.